Processing Time

Orders are typically processed within 1–3 working days after payment confirmation.
During promotional periods or peak seasons, processing times may be longer.
Shipping Coverage

We ship within:

• Malaysia
• Selected international destinations

Delivery Time

Estimated delivery times:

West Malaysia: 3-10 working days
East Malaysia: 3-30 working days
International shipping: varies by country and courier

Shipping Delays

SIMMATCH is not responsible for courier delays caused by:

• Weather conditions
• Customs clearance
• Peak season congestion
• Incorrect shipping details provided by customer

Damaged Parcels

Customers should inspect parcels upon receiving them. Any visible shipping damage should be reported immediately.